GENERAL BOOKING CONDITIONS
The purpose of this document is to inform you about the general conditions applicable to the processing of reservations through the web casadobico.com, hereinafter, the Web.
On the Web you will find information about the availability, rates and services offered by Casa do Bico. The reservations that are processed through the Web are formalized directly between the user and the company that owns Casa do Bico.
These general conditions are subject to the provisions of Law 7/1998, of April 13, on General Conditions of Contract, Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the Law General for the Defense of Consumers and users and other complementary laws, Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, as well as all applicable tourism regulations and, secondarily, the Civil Code and the Commercial Code.
The formalization of reservations through the Web is subject to the following clauses:
- REPRESENTATIONS: THE USER REPRESENTS:
Be of legal age and have full capacity to formalize the reservation, stating that you understand and understand all the conditions found on the Web.
That the data provided when formalizing the reservation is true, complete and concise.
That confirms the requested reservation and especially the dates indicated, of people, accommodation and chosen regime.
- ACCESS TO THE WEB
Access to this web page is the responsibility of the user.
- CONTRACTING PRODUCTS AND SERVICES THROUGH THE WEB:
3.1. The reservation includes the detailed services according to the reservation conditions stipulated on the page from which said reservation is requested or formalized.
3.2. These general conditions must be accepted by you before formalizing the reservation. The contract may be formalized in any of the languages available on the Web.
- THE RESERVATION FORMALIZATION PROCESS ON THE WEB IS DEVELOPED IN 4 STEPS:
- Availability: Search for dates, number of people and rooms.
- Choice of board and type of room, rate
- Summary of the reservation, collection of customer data and, where appropriate, payment through virtual POS.
- Confirmation of the reservation
- Once the reservation is made, the emails and logs generated by the operation will be archived. The client will receive the details of their reservation by e-mail, together with a number that will identify it (locator).
- PRICE AND PAYMENT:
5.1. The conditions, price and payment of the projected stay are those that are expressly determined in the rate conditions included in the page where you make the reservation.
5.2. The promotions and offers will only be valid during the time that they remain accessible to the recipients of the service.
5.3. The prices indicated on the Web are Retail Prices, VAT included. The transaction will be made in EUROS, whatever the origin of the client.
Please note that the price and conditions offered on our website may be different from time to time, even if you request the same dates.
- CANCELLATIONS/MODIFICATIONS OF RESERVATIONS AND NO SHOWS:
6.1 Depending on the applicable conditions according to the rate selected by the client.
6.2 You can cancel without charge up to 30 days before the arrival date.
6.3 It may be canceled with a charge of 25% of the stay between 30 and 20 days before the arrival date.
6.4 In cancellations of less than 20 days, you must pay 100% of your reservation.
6.5 In any case, you can change the reservation date for a later date, but this reservation, in the event of subsequent cancellation, will apply the same cancellation charge as the original date of cancellation and modification.
6.6. All the charges that apply will be made on the bank card that you have provided in your reservation. You expressly consent to the making of said charges to attend to possible applicable penalties for cancellations or no-shows.
All notifications, requirements, requests and other communications that have to be made by the parties in relation to these general conditions es, they must be made via e-mail or through the contact form available on the web.
- Nullity of the clauses
If one or several of the clauses included in these general conditions, were declared totally or partially null or ineffective, it will affect only said provision or that part that has been so declared, subsisting the general conditions in everything else, having such provision, or the part thereof affected, by not putting.
The request and formalization of the reservation necessarily imply that each and every one of these general conditions, considered as an integral part of the reservation and completed with the rate conditions and the specific applicable legislation, are expressly accepted by you.
- APPLICABLE LAW AND JURISDICTION
This contract will be governed by Spanish law and for any dispute that may arise regarding its validity, execution, compliance or resolution, in whole or in part, the parties, expressly waiving their own jurisdiction if they had it, expressly submit to the jurisdiction and competence of the Courts and Tribunals Lugo (Spain).